Publix Production Clerk job description: salary, duties and more (2023)

Publix is ​​a chain of supermarkets with locations throughout the Southeastern United States. Publix is ​​known for its excellent customer service and wide range of products.

A Publix production worker is responsible for stocking and maintaining the production department. This includes stocking shelves with fresh fruit and vegetables, rotating inventory to ensure freshness, and helping customers find the items they need. Product secretaries are also responsible for ensuring that the department is clean and organized and that all safety and hygiene guidelines are followed.

Duties of a Publix production worker

A Publix production staff typically has a variety of responsibilities, including:

• Greet customers in a friendly and professional manner and provide assistance when needed
• Stock shelves of fresh produce and ensure all items are properly labeled and priced
• Rotate inventory to ensure the freshest produce is available for sale
• Keep work area clean, including sweeping, mopping, and wiping surfaces
• Monitor stock levels and order new products when needed
• Help customers make product choices by answering questions about quality, ripening, and other related topics
• Preparing special orders for customers, such as B. pre-cut fruit and vegetables
• Receiving shipments from suppliers, verifying shipment accuracy and quality inspection
• Ensure compliance with health and safety regulations by following proper food handling procedures
• Process returns and refunds according to company policies
• Participate in promotional activities such as sampling and in-store demonstrations
• Train new hires on department policies and procedures

Publix production staff salary

The salary of a production worker at Publix is ​​determined by several factors. These include the person's experience, the location of the store, the size of the store, the hours worked, and the type of tasks performed. In addition, the company may offer incentives or awards for performance or longevity. Ultimately, the salary of a production clerk at Publix is ​​determined by company policy and individual qualifications.

• Average annual salary:US$ 35.400 (US$ 17,02/Std.)
• Annual salary of the top 10%:US$ 44.940 (US$ 21,61/Std.)

Job requirements for Publix production staff

To be hired as a Produce Clerk at Publix, applicants must have a high school diploma or equivalent. Previous supermarket or retail experience is desirable but not required. Candidates must be able to lift up to 50 pounds and stand for long periods of time. You must also be able to work in a fast-paced environment and have excellent customer service skills. In addition, candidates should be able to work flexible hours, including evenings and weekends. Publix also requires applicants to pass a background check and drug test.

Publix production staff skills

Publix Produce Clerk staff need the following skills to be successful:

Product knowledge:Product associates must have an in-depth knowledge of the produce department of a grocery store. You must be able to answer questions about the origin, storage and preparation of products. They must also be able to identify products that are past their prime and be able to direct customers to the right product.

Product Handling:Product handling is the ability to handle and store product items in the store. This includes knowing how to handle the product properly to ensure it is not damaged. This also includes knowing how to store the product properly so that it is easy for customers to find it. This is an important skill for production workers as it ensures products are properly stocked and kept fresh in the store.

Attention to the details:Production workers must be able to accurately price production items and ensure the correct amount of change is returned to customers. Attention to detail is also important when checking the freshness and quality of the products. For example, if a customer is looking for a specific type of lettuce, the salesperson needs to be able to identify the right lettuce and ensure it is fresh.

Cleaning:Production workers should be familiar with cleaning and disinfecting equipment and tools. They should also be familiar with cleaning and maintaining the store's fruit and vegetable section. This is important to ensure the health and safety of customers and employees.

Safety and hygiene:Production workers must comply with all safety and hygiene standards when handling food. This includes wearing gloves and aprons, keeping work areas clean and following proper food handling procedures. Safety and hygiene are an important part of every job and particularly important in the catering trade.

Work environment for Publix production staff

Publix employees generally work in a grocery store, stocking shelves with fresh produce and helping customers choose the best fruits and vegetables. You may also be responsible for cleaning and organizing the produce department, rotating inventory and ensuring produce is fresh and of the highest quality. Publix employees typically work 40 hours per week, although they may be busy at peak times, such as during busy periods. B. on public holidays, have to work additional hours. They may also be forced to work nights and weekends. The work environment is often fast-paced and can be stressful at times as employees need to be able to work quickly and efficiently to meet customer demands.

Publix trends for production clerks

Here are three trends affecting the way Publix Produce Clerk employees work.

Local and organic food

As consumers become more aware of the health and environmental benefits of local and organic foods, Publix employees see an increasing demand for these products. Local organic food is grown without the use of synthetic pesticides or fertilizers, which can be harmful to both people and the environment. In addition, local shopping supports small businesses and farmers in the community.

Publix store employees need to keep up to date with the latest trends in local and organic food. They need to know where they source these items, how to store them properly, and how to answer customer questions about their origin and nutritional value. Understanding this emerging trend is important for the future of work as it will help ensure customers have access to healthy and sustainable food options.

freshly prepared meals

Freshly prepared groceries are becoming increasingly popular in supermarkets and Publix employees need to be aware of this trend. Ready-to-eat options provide customers with convenience and variety while saving time on meal prep.

Publix employees need to understand the importance of freshness when it comes to ready meals. Customers expect high-quality ingredients that have been properly handled and stored at the right temperature. Production workers must ensure that all products meet these standards before they are sold. They also need to know the different ready meals available so they can answer customer questions and make recommendations.

Special products

Specialty products are becoming increasingly popular in supermarkets and Publix sellers need to be aware of this trend. Specialty products include items such as traditional tomatoes, exotic fruits and microgreens. These items are often more expensive than traditional products, but offer unique flavors and textures that customers are looking for.

Publix production staff should also be familiar with the different types of specialty products so they can answer customer questions and offer advice on how to prepare them. They also need to be able to tell when a product has gone bad or needs to be replaced due to wear and tear. Understanding the emerging trend in specialty products will help Publix product staff stay ahead of the competition and ensure their customers have access to the freshest and most exciting product options.

progress perspectives

Publix merchants can advance their careers by taking on additional responsibilities. For example, you could become a product manager responsible for ordering and stocking products, managing inventory, and overseeing other product employees. You can also advance to a higher position in the business, such as department head or assistant store manager. With experience, they can even be promoted to branch manager.

interview questions

Here are five common Publix Produce Clerk interview questions and answers.

1. Have you ever worked in the food industry? If yes, where?

This question can help the interviewer learn more about your experience and background. If you've never worked in a grocery store before, consider giving an example of another retail or customer service job that is similar to working as a clerk at Publix.

Example:“I have been working in the food industry for five years. I started out as a cashier at my local supermarket chain, where I learned how to interact with customers and use the checkout system. After two years there, I became a sales clerk, helping customers find items on the shelves and assisting them with their purchases.”

2. Why are you interested in working for Publix?

This question can help the interviewer learn more about your intentions in applying to the company. Publix is ​​a large supermarket chain that offers many benefits, so it's important to show that you're genuinely interested in working there. When answering this question, think about what drew you to the job posting and highlight any specific details that made you decide to apply.

Example:“I'm very interested in fresh produce and have heard good things about Publix as a company. I love the care that goes into every product they sell and I think I would love to work here. I also like that Publix is ​​so committed to its employees and offers competitive wages and benefits.”

3. Do you know one of our products or services?

This question can help the interviewer determine your experience with the company. It also helps them understand if you have knowledge about your products and services that customers might find useful. When answering this question, it can be helpful to mention a few products or services that you are familiar with and why they are important to the company.

Example:“I know the Publix production department very well, having worked there for three years. In my previous role, I was responsible for maintaining the quality of all products on display. I used to recommend certain items to customers based on what they were looking for. For example, if someone asked me how to cook broccoli, I would talk about our recipe cards that we keep next to each vegetable.”

4. Can you tell us about a time when you had to work under pressure?

Working in a grocery store can be hectic at times, especially when there are long lines of customers waiting to check out. Employers ask this question to ensure you have experience of working under pressure and how you respond to it. In your answer, try to explain what steps you take to remain calm and focused in these situations.

Example:“I've been working in the food industry for five years, so I'm used to working under pressure. However, I always try to stay calm and focus on my work. When I first started working here, I had a client who was upset because they couldn't find their favorite cereal brand. I told them we don't have that brand anymore, but I offered to help them find something similar. They were satisfied with my answer and left the store.”

5. What is your passion?

Employers ask this question to learn more about your interests and passions. They want to know that you enjoy working for their company. When answering, keep something relevant to the job in mind. If you have a passion for food, consider mentioning a specific dish or recipe. If you enjoy helping people, share an experience when you helped someone in need.

Example:“I am passionate about cooking healthy meals for my family. I love finding new recipes and trying them out with my kids. My favorite thing to do is make chicken parmigiana because it's so easy to make and everyone loves it. I feel good when my children eat well and have fun while eating.”